Privacy & Data Protection Policy

Last Updated: 07th March 2026

 

  1. Introduction

1.1.This Privacy and Data Protection Policy explains how LegalSeek collects, uses, processes, stores, and protects personal data in connection with its platform, including all associated software, services, websites, mobile applications, artificial intelligence functionalities, and related features.

1.2.LegalSeek is committed to protecting the privacy and security of its users and operates in accordance with applicable data protection laws and internationally recognized principles of data privacy. This Policy applies to all individuals and entities who access or use the LegalSeek platform, including users, lawyers, visitors, and organizations.

1.3.By using the platform, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, LegalSeek will obtain your consent for specific data processing activities.

1.4.LegalSeek is designed with a privacy-first approach, ensuring that user data, particularly legal information, remains protected, controlled, and used only for clearly defined purposes.

1.5.This Policy should be read in conjunction with the Privacy Policy, Cookie Policy, Security Policy, and other applicable LegalSeek policies.

 

  1. Scope of Application

2.1.This Policy applies to all personal data collected directly from users and, where applicable, through integrations that are necessary for the functionality of the Platform. It governs data processing activities conducted by LegalSeek in connection with the provision of its services across multiple jurisdictions.

2.2.Where applicable, this Policy is intended to align with international data protection standards, including principles reflected in frameworks such as the General Data Protection Regulation (GDPR), while recognizing that specific rights and obligations may vary depending on the user's location.

 

  1. Categories of Data Collected

3.1.LegalSeek is committed to protecting user information and maintaining the confidentiality, integrity, and security of all data processed through the Platform. LegalSeek applies appropriate technical and organizational measures to safeguard user information at all times.

3.2.LegalSeek may collect and process different types of information in order to provide, operate, and improve the Platform.

3.3.This includes personal information provided during account creation and use of the Platform, such as name, email address, phone number, and information required to create and manage user accounts, including login identifiers and securely stored authentication data.

3.4.For legal professionals, LegalSeek may also collect professional information such as licensing details, qualifications, areas of practice, and jurisdictional information to enable accurate representation within the Platform and to facilitate legal service offerings.

3.5.In addition, LegalSeek processes content submitted by users, including legal documents, case-related materials, communications, and other information uploaded or generated through the Platform. Depending on how the Platform is used, this content may relate to personal or legal matters. LegalSeek processes such information solely for the purpose of providing its services and applies appropriate technical and organizational measures, including encryption and controlled access to protect it.

3.6.LegalSeek may also collect limited technical and usage-related information, such as device type, browser type, IP address, and general interaction data, to ensure platform performance, security, and service improvement. This information is used in an aggregated or system-level manner and is not intended to identify users personally.

 

  1. Purpose of Data Processing

4.1.LegalSeek processes personal data for the purpose of providing, maintaining, and improving its platform and services. This includes enabling user account creation and management, facilitating communication between users and lawyers, providing AI-driven functionalities, and supporting legal research and document management.

4.2.Data is also processed to ensure platform security, prevent fraud, enforce Terms of Service, and comply with legal and regulatory obligations. LegalSeek may use data to analyze usage patterns, improve system performance, and develop new features and functionalities, using aggregated or non-identifiable information where possible.

4.3.In certain circumstances, data may be used for administrative communications, customer support, and service-related notifications.

 

  1. Legal Basis for Processing

5.1.LegalSeek processes personal data on the basis of user consent, performance of contractual obligations, compliance with legal obligations, and legitimate business interests. These legitimate interests include maintaining platform security, improving services, preventing misuse, and ensuring operational efficiency.

5.2.Where required by applicable law, LegalSeek will obtain explicit consent before processing certain categories of data where enhanced protection is required under applicable law.

 

  1. AI Data Processing and Automated Systems

6.1.LegalSeek utilizes artificial intelligence functionalities to process user inputs and generate outputs that assist with legal research, document drafting, and informational responses. These systems operate through automated processes that analyze data submitted by users.

6.2.Users acknowledge that their inputs may be processed by automated systems and that outputs are generated based on algorithmic models. LegalSeek does not guarantee the accuracy or completeness of AI-generated outputs and users are responsible for verifying such information before relying on it.

6.3.LegalSeek may use aggregated and anonymized data derived from AI interactions to improve system performance, enhance accuracy, and develop new features. Personal data is not used to train AI models in a manner that identifies individual users, unless explicitly required for the functionality of the service or permitted by applicable law.

 

  1. Data Sharing and Disclosure

7.1.LegalSeek may engage carefully selected third-party service providers solely to support the technical operation and delivery of the Platform, including services such as secure hosting, payment processing, and communication infrastructure. In such cases, only the minimum information necessary for the specific service is shared, and such providers are contractually required to protect the data and use it only for the purpose of providing their services to LegalSeek.

 

7.2.LegalSeek does not sell, rent, or trade user data to third parties. User-submitted legal documents, case materials, and communications are not shared with third parties except where necessary to deliver the requested service or where required by applicable law.

 

  1. Cross-Border Data Transfers

8.1.Given the international nature of the LegalSeek platform, personal data may be transferred to and processed in jurisdictions outside the user's country of residence. Such transfers may involve countries with different data protection laws.

 

8.2.LegalSeek takes appropriate measures to ensure that cross-border data transfers are conducted securely and in accordance with applicable data protection laws.

 

  1. Data Retention

9.1.LegalSeek retains personal data only for as long as necessary to provide the Platform’s services and to fulfill the purposes described in this Policy. LegalSeek is committed to limiting data retention to the minimum period required and does not retain information longer than necessary.

 

9.2.User-submitted content, including legal documents and case-related materials, remains under the control of the user and is retained for the duration of the user’s active use of the Platform, unless deletion is requested or required by applicable law.

 

9.3.LegalSeek may retain limited information where necessary to comply with legal obligations, maintain security, prevent misuse, or resolve disputes. Such retention is carried out in accordance with applicable data protection standards and only for the period required for those purposes.

 

  1. Data Security

10.1.LegalSeek implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption, access controls, monitoring systems, and secure infrastructure practices.

 

10.2.While LegalSeek implements strong security measures, users should be aware that no digital system can be completely risk-free.

 

  1. User Rights

11.1.Depending on applicable law, users may have certain rights in relation to their personal data, including the right to access, correct, update, or delete their data. Users may also have the right to restrict or object to certain processing activities and to request data portability where applicable.

 

11.2.Requests relating to personal data may be submitted to LegalSeek through the contact information provided in this Policy. LegalSeek will respond to such requests in accordance with applicable legal requirements.

11.3.LegalSeek is committed to facilitating the exercise of these rights in a clear and accessible manner.

 

  1. Third-Party Services and Links

12.1.The LegalSeek platform may contain links to third-party websites, services, or integrations. LegalSeek is not responsible for the privacy practices or content of such third parties.

 

12.2.Users are encouraged to review the privacy policies of any third-party services they access through the platform.

 

  1. Children’s Data

13.1.LegalSeek does not knowingly collect or process personal data from individuals below the age of legal majority. If LegalSeek becomes aware that such data has been collected, it will take appropriate steps to delete the information.

 

  1. Changes to This Policy

14.1.LegalSeek reserves the right to modify or update this Privacy Policy at any time. Updated versions will be published on the platform with a revised effective date.

 

14.2.Where required by applicable law, users may be notified of material changes and, where necessary, asked to review and accept the updated Policy.

 

  1. Contact Information

15.1.For questions, concerns, or requests related to this Privacy Policy or data protection practices, users may contact:

 

LegalSeek by Septillion Solutions Limited

DIFC, Dubai, UAE

info@legalseek.io
https://www.legalseek.io