Marketplace & Professional Services Terms
Last Updated: 26th April 2026
1. Introduction and Scope
These Marketplace & Professional Services Terms govern the use of LegalSeek’s marketplace features, through which users may discover, connect with, and engage legal professionals and service providers. LegalSeek operates as a technology platform that facilitates interactions between users and independent legal professionals. LegalSeek is not a law firm and does not provide legal services directly.
This Policy should be read in conjunction with the Privacy Policy, Cookie Policy, Security Policy, and other applicable LegalSeek policies
2. Role of LegalSeek
LegalSeek provides a digital platform that enables users to identify legal professionals, request services, schedule appointments, and communicate through integrated tools. LegalSeek acts solely as an intermediary technology provider and does not act as a legal representative, advisor, or agent for any user or legal professional. All services made available through the platform are delivered independently by the respective professionals.
3. Independent Legal Professionals
Legal professionals available on the platform operate independently and are solely responsible for the accuracy of their profiles, qualifications, licensing status, and the services they provide. LegalSeek may perform reasonable checks or verification processes where appropriate; however, professionals remain responsible for the accuracy of their credentials, qualifications, and licensing status.
4. No Lawyer-Client Relationship with LegalSeek
Any lawyer-client relationship established through the platform exists solely between the user and the legal professional. LegalSeek is not a party to such relationships and does not assume responsibility for any legal advice, services, or outcomes provided by professionals.
5. Service Requests and Engagement
Users may submit service requests or engage professionals through the platform. The acceptance, scope, terms, pricing, and delivery of services are determined directly between the user and the legal professional. LegalSeek may provide tools to facilitate communication, document exchange, and workflow management; however, it does not actively supervise or control the performance of services.
6. Payments and Transactions
Where applicable, payments for services may be facilitated through LegalSeek’s platform. LegalSeek acts as a facilitator of transactions and is not the provider of the underlying legal services. Any fees, charges, and payment-related terms are governed by the applicable Payment, Billing & Refund Policy.
7. Platform Responsibility and Limitations
LegalSeek provides the platform to facilitate interactions between users and legal professionals, while continuously working to maintain availability, reliability, and performance. LegalSeek does not guarantee the availability of any specific professional, the outcome or success of any service, or the accuracy or completeness of professional advice. Users are responsible for exercising independent judgment when selecting and engaging professionals.
8. Disputes Between Users and Professionals
Any disputes arising between users and legal professionals should be resolved directly between the parties involved. LegalSeek may, at its discretion, assist in facilitating communication between parties; however, it is not obligated to mediate or resolve such disputes.
9. Professional Conduct and Platform Integrity
LegalSeek expects professionals to maintain high standards of accuracy, professionalism, and ethical conduct. LegalSeek reserves the right to review profiles, request verification where appropriate, and take action, including suspension or removal, where platform policies are violated or where necessary to protect users and platform integrity.
10. User Responsibilities
Users are responsible for providing accurate information, using the platform in good faith, and respecting the independence of legal professionals. Users should not rely solely on platform listings and are encouraged to conduct their own due diligence before engaging in any service.
11. Limitation of Liability
To the maximum extent permitted by applicable law, LegalSeek shall not be responsible for any acts or omissions of legal professionals, nor for any loss or damage arising from services obtained through the platform. LegalSeek shall not be responsible for any indirect, incidental, or consequential damages arising from the use of marketplace services.
12. Modifications to Marketplace Terms
LegalSeek may update these Marketplace Terms from time to time to reflect operational, legal, or regulatory changes. Updated versions will be made available on the platform with a revised effective date. Continued use of the marketplace features constitutes acceptance of such updates, where permitted by applicable law.
Contact Information
For any questions, complaints, or legal notices related to these Terms, users may contact:
LegalSeek (Global) LegalSeek (Pakistan)
Septillion Solutions Limited Septillion Solution
Gate Avenue, DIFC, Data Colony, St 5, Main Bazar,
Dubai, UAE Qainchi, Kot Lakhpat, Lahore,
Pakistan
info@legalseek.io
Tel: +971 56 494 7700